Effective Date: 06/04/2025

At Soldout Dallas (“we”, “our”, “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website info@soldoutdallas.com (the “Site”), make a purchase, or otherwise interact with our services.

1. Information We Collect

We collect personal information that you provide to us directly and information that is collected automatically through your use of the Site.

a. Information You Provide

  • Account Information: Name, email address, phone number, password.
  • Order Details: Shipping and billing address, payment information (via secure third-party payment processors).
  • Communication: Any correspondence, including inquiries, reviews, or support requests.

b. Information We Collect Automatically

  • Device Information: IP address, browser type, device type, operating system.
  • Usage Data: Pages visited, time spent on the site, referring pages, and interactions.
  • Cookies & Tracking Technologies: Used to enhance your browsing experience and analyze site usage. You may manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including shipping and payment processing.
  • Communicate with you regarding your purchases, account, or customer support needs.
  • Improve and personalize your shopping experience.
  • Send promotional emails, offers, and updates (only with your consent).
  • Prevent fraudulent transactions and enhance security.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties when necessary:

  • Payment Processors (e.g., Stripe, PayPal): To process payments securely.
  • Shipping Providers: To fulfill and deliver your orders.
  • Service Providers: Web hosting, email marketing platforms, analytics tools.
  • Legal Authorities: If required by law or to protect our legal rights.

Each third party is required to handle your data in compliance with applicable privacy laws.

4. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete data.
  • Delete your data, subject to legal and operational limitations.
  • Withdraw Consent for marketing communications at any time by clicking “unsubscribe” in our emails.

To exercise these rights, contact us at: info@soldoutdallas.com

5. Data Security

We implement industry-standard security measures to protect your personal information. While no system is 100% secure, we work diligently to keep your data safe through encryption, secure servers, and strict access controls.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we’ve collected such data, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Your continued use of the site constitutes your acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us at:

Soldout Dallas
Email: info@soldoutdallas.com
Website: soldoutdallas.com